How do I reset a CCTV camera that is showing a black and white image?
To reset your camera so it will display in color:
- Log in to the AWS
- Log in to VXTOOLBOX
- Click DEVICES tab on top of the screen
- Highlight/click on the appropriate camera
- Click on the GLOBE icon on the upper-right corner of the window
-- If Internet Explorer pops up with a message, click ASK ME LATER
- Login using the CAMERAS login information on your password sheet
- Click SETTINGS on the top right corner of the screen
- Below the camera image, click REBOOT CAMERA
Once completed, close out Internet Explorer and the VXTOOLBOX window.